Privacy Policy

panthirevox is committed to protecting your personal information and respecting your privacy rights. This policy explains how we collect, use, and safeguard your data when you use our budget calendar planning services.

Last updated: March 15, 2025

Information We Collect

When you use panthirevox's budget calendar planning platform, we collect various types of information to provide you with personalised financial planning services. This includes information you provide directly when creating your account, as well as data generated through your use of our services.

Account Information: Your name, email address, phone number, and secure authentication details when you register for our services.
Financial Data: Budget categories, income sources, expense tracking, and financial goals you input into our calendar planning system.
Usage Analytics: How you interact with our platform, including features accessed, time spent, and navigation patterns to improve our services.
Device Information: Your IP address, browser type, operating system, and device identifiers for security and technical support purposes.

How We Use Your Information

Your personal and financial information enables us to deliver comprehensive budget planning services tailored to your specific needs. We process this data to create personalised calendar views, generate spending insights, and provide relevant financial planning recommendations.

We also use aggregated, anonymised data to improve our platform's functionality and develop new features that benefit all users. Your individual financial details are never shared in ways that could identify you personally without your explicit consent.

Providing personalised budget calendar views and financial planning tools
Sending important account notifications and service updates via email
Analysing usage patterns to enhance platform performance and user experience
Ensuring account security through monitoring and fraud prevention measures

Your Privacy Rights Under Australian Law

Under the Australian Privacy Principles (APPs) and Privacy Act 1988, you have specific rights regarding your personal information. We're committed to honouring these rights and providing clear processes for you to exercise them.

Access Your Data

Request a comprehensive copy of all personal information we hold about you, including your financial planning data and account history.

Correction Rights

Update or correct any inaccurate personal information in your account at any time through your dashboard or by contacting our support team.

Data Deletion

Request permanent deletion of your account and associated data, subject to legal retention requirements for financial records.

Processing Restrictions

Limit how we process certain aspects of your data while maintaining essential account functionality and security measures.

Data Security and Protection

Protecting your financial information is our highest priority. We employ multiple layers of security measures, including industry-standard encryption, secure data centres, and regular security audits conducted by independent third parties.

All data transmissions are protected using TLS 1.3 encryption, and we store your information in secure Australian data centres that comply with ISO 27001 security standards. Our staff undergo regular privacy and security training to ensure they handle your information appropriately.

Encryption at Rest and in Transit

All personal and financial data is encrypted using AES-256 encryption when stored and TLS 1.3 for all data transmissions between your device and our servers.

Access Controls and Monitoring

Strict access controls ensure only authorised personnel can access user data, with all access logged and monitored for security purposes.

Regular Security Assessments

Independent security audits and penetration testing are conducted quarterly to identify and address potential vulnerabilities.

Data Retention and Deletion

We retain your personal information only for as long as necessary to provide our services and comply with Australian legal requirements. Financial planning data is kept for seven years after account closure to meet regulatory obligations, while marketing preferences and usage analytics are deleted within two years.

When you request account deletion, we begin the removal process immediately, though some information may be retained in secure, isolated systems to comply with legal obligations. You can request early deletion of specific data categories through your account settings or by contacting our privacy team.

Active Account Data: Maintained while your account remains active and for 12 months after last login
Financial Records: Retained for 7 years after account closure to comply with Australian taxation and financial regulations
Marketing Data: Deleted within 24 months of collection or immediately upon unsubscribe request
Support Communications: Maintained for 3 years to provide continuity of customer service and resolve ongoing issues

Third-Party Services and Data Sharing

panthirevox works with carefully selected third-party service providers to deliver our budget planning platform effectively. These partners include cloud infrastructure providers, payment processors, and analytics services, all of whom are contractually bound to protect your information according to Australian privacy standards.

We never sell your personal information to third parties for marketing purposes. Any data sharing occurs only when necessary to provide our services, with appropriate safeguards in place and your data remaining protected by Australian privacy law even when processed overseas.

Updates to This Policy

We review and update this privacy policy annually or whenever significant changes occur to our data processing practices. When updates are made, we'll notify you via email and display a notice on our platform for at least 30 days before the changes take effect.

Significant changes that affect how we handle your financial data will require your explicit consent before implementation. You can always access the current version of this policy from any page on our platform.

Privacy Questions and Concerns

If you have questions about this privacy policy or concerns about how we handle your personal information, our dedicated privacy team is here to help.

Email: info@panthirevox.sbs

Phone: +61418830741

Mail: Privacy Officer, panthirevox
321 Moorabool St, Geelong VIC 3220, Australia

For formal privacy complaints, you can also contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au